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#MOBILE DUO APP SOFTWARE#
#MOBILE DUO APP CODE#
#MOBILE DUO APP PASSWORD#

University Libraries: Support and resources available during the COVID-19 crisis.

#MOBILE DUO APP SOFTWARE#

Online Software Support: OSCR support via Zoom for Adobe Creative Cloud, SolidWorks, other multimedia software, Office 365 applications, and more. Self-Help How-To's: for VPN, Zoom, Sophos, Adobe, and Microsoft.

In Person: Drop off your computer/device by appointment (626-8324).

Chat with a support representative who can also add video chat or remote “hands-on” help to the interaction.

Available 24 hours per day, excluding a few campus holidays.

#MOBILE DUO APP PASSWORD#

If your password is correct, Duo will prompt you for your second factor.24/7 Support Center: For Technology Support, including personal computers and all campus-wide technologies like UAWiFi, VPN, CatMail, UAccess, etc., as well as general questions about the University of Arizona. Once there, click the Duo Login button and enter your NetID and password. You're all set up! You can test the Duo Login process at the Duo Self-Service Portal.

#MOBILE DUO APP CODE#

Activate your device by scanning the QR code from the Duo app.

Select the type of device you would like to use (Mobile Phone is HIGHLY recommended).

On a computer (not your smartphone), go to the Emory Duo Self-Service Portal to begin. To use Duo, you will need to complete the Duo Security enrollment process. You will not need to use Duo when you are on the Emory campuses or Healthcare locations (including satellite clinics), Grady Memorial Hospital, or Children's Healthcare of Atlanta. When prompted by Duo, you will have the option to trust the device you are using for 30 days when using the same device and web browser.

Once you have enrolled, you will see the Duo authentication prompt when you log into a Duo-enabled applications from off campus.

See the Emory Duo FAQ page for complete details regarding this application).

Currently Duo is active for the Emory VPN, RSPH Citrix, PeopleSoft HR/eVantage, OPUS, EmoryHealthcare VDT/VDI, and Office 365.

See “What are my authentication options” at the Emory Duo FAQ page for more information. Normally, you will only need to use Duo whenever you log in to a Duo-enabled Emory service from an off -campus location (e.g., off the Emory network or Emory WiFi Network).

Responding to a phone call that was sent to your mobile phone or landline.

Entering a passcode that you requested via the Duo Authentication prompt, or that you generated on your Duo Mobile app, or displayed on a hardware token.Sending a push notification to the Duo Mobile app on your smartphone that you acknowledge to confirm your identity.After you log in with your NetID and password, Duo confirms your identity by any of the following methods you choose: How does Duo work?ĭuo is a two-factor authentication system that Emory is implementing on multiple services to increase security. For example, if you have ever received a code via text message and had to use it to log into a website, you have used two-factor authentication. It is now common in online banking and other high-security applications. Two-factor authentication decreases the risk of compromises and data breaches by requiring two factors to confirm your identity – something you know (your password) and something you have (e.g., app push, text, or call to your mobile phone or landline). Why is Emory implementing Two Factor Authentication?Īttacks on higher education and health care computers and networks are increasing in sophistication. Passwords alone have proved to be an ineffective means to mitigate the current threat to our information resources. Check the FAQ link on the left to see if your problem is addressed there otherwise, please contact the Emory Service Desk at 40 or use their Live Chat option at.